lp.ketanbizlife.com

Privacy Policy

Last Updated: January 1, 2025

Ketan BizLife Private Limited (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and digital products.

1. Company Information

Business Name: Ketan BizLife Private Limited
Registered Address: Office No 328, 29, 30, 3rd Floor, Dariyalal Square, Above HDFC Bank, Morbi-Rajkot Highway, At-Sakt Sanala, MORBI, Gujarat, INDIA
Contact Email: [email protected]
Contact Phone: +91 83208 90598
Website: www.ketanbizlife.com
GST Number: 24AALCK5113A1Z3

2. Information We Collect

2.1 Personal Information You Provide

When you register, purchase, or interact with our services, we may collect:

Basic Contact Information:

Business Information:

Account Information:

Payment Information:

Professional Information:

Communication Data:

2.2 Information Automatically Collected

When you visit our website, we automatically collect:

Device Information:

Usage Information:

Cookies and Tracking Technologies:

2.3 Information from Third Parties

We may receive information about you from:

3. How We Use Your Information

3.1 Primary Purposes

Service Delivery:

Payment Processing:

Communication:

Personalization:

3.2 Marketing & Promotional Purposes

With Your Consent:

You can opt-out anytime by:

3.3 Analytics & Improvement

3.4 Legal & Compliance

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your data based on:

Consent: Marketing communications, optional cookies
Contract Performance: Delivering services you purchased
Legal Obligation: Tax records, financial compliance, legal requirements
Legitimate Interests: Website analytics, fraud prevention, business improvement

5. Information Sharing & Disclosure

5.1 We DO NOT Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5.2 Service Providers & Third Parties

We share your information with trusted third-party service providers who assist us in operating our business:

Payment Processing:

Email Services:

Learning Management System (LMS):

Video Hosting:

Communication Platforms:

Analytics & Advertising:

Cloud Storage:

Accounting & Compliance:

5.3 Legal Requirements

We may disclose your information if required to:

5.4 Business Transfers

In case of merger, acquisition, or sale of business assets:

5.5 With Your Consent

We may share information with other parties when you explicitly consent or direct us to do so.

6. Data Security

6.1 Security Measures We Implement

Technical Safeguards:

Administrative Safeguards:

Physical Safeguards:

6.2 Your Responsibility

You are responsible for:

6.3 Data Breach Notification

In the unlikely event of a data breach:

6.4 Limitation

No System is 100% Secure: While we implement industry-standard security measures, we cannot guarantee absolute security. You use our services at your own risk.

7. Data Retention

7.1 Retention Periods

Active Accounts:

Inactive Accounts:

Transaction Records:

Marketing Communications:

Legal Obligations:

7.2 Deletion Requests

You can request deletion of your data (see Section 9: Your Rights).

8. Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide better service and understand how you use our site.

8.2 Types of Cookies We Use

Strictly Necessary Cookies:

Performance Cookies:

Functionality Cookies:

Marketing/Advertising Cookies:

8.3 Cookie Management

You can control cookies by:

Disabling cookies may affect:

8.4 Third-Party Cookies

Some cookies are placed by third-party services:

These are subject to respective third-party privacy policies.

9. Your Rights & Choices

9.1 Access & Portability

You have the right to:

9.2 Correction & Update

You have the right to:

9.3 Deletion & Erasure

You have the right to:

Please note:

9.4 Opt-Out of Marketing

You have the right to:

Note: You will still receive transactional emails (order confirmations, password resets, important service updates).

9.5 Object to Processing

You have the right to:

9.6 Data Portability (GDPR)

If you’re in the EEA:

9.7 Lodge a Complaint

You have the right to:

10. Children’s Privacy

10.1 Age Restriction

Our services are NOT intended for individuals under 18 years of age.

We do not knowingly collect personal information from children under 18.

10.2 If We Learn of Child Data

If we discover we have collected data from a child under 18:

10.3 Parental Notice

If you believe your child has provided us with personal information:

11. International Data Transfers

11.1 Data Storage Location

Your data is primarily stored on servers located in:

11.2 Cross-Border Transfers

If you are located outside India:

11.3 EU-India Transfers (GDPR)

For users in the European Economic Area:

12. Third-Party Links & Services

12.1 External Links

Our website may contain links to third-party websites:

12.2 Third-Party Services We Use

Cashfree Payments:

Google Services:

Facebook:

12.3 Social Media Integration

If you connect via social media:

13. Grievance Redressal

13.1 Grievance Officer

As per Information Technology Act, 2000 and rules made thereunder:

Name: Ketan Vadariya
Designation: Grievance Officer
Email: [email protected]
Phone: +91 83208 90598
Address: Office No 328, 29, 30, 3rd Floor, Dariyalal Square, Above HDFC Bank, Morbi-Rajkot Highway, At-Sakt Sanala, MORBI, Gujarat, INDIA

Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

13.2 Complaint Process

Step 1: Submit your complaint via email with:

Step 2: Acknowledgment within 48 hours

Step 3: Investigation and resolution within 15 working days

Step 4: Communication of resolution and remedial action taken

13.3 Escalation

If unsatisfied with resolution:

14. Updates to This Privacy Policy

14.1 Policy Changes

We may update this Privacy Policy from time to time to reflect:

14.2 Notification of Changes

Material Changes:

Minor Changes:

14.3 Review Recommendation

We recommend reviewing this policy periodically to stay informed about how we protect your information.

15. Consent & Acceptance

15.1 By Using Our Services

By accessing our website or using our services, you:

15.2 Withdrawal of Consent

You may withdraw consent at any time by:

Note: Withdrawal may affect your ability to use certain services.

16. Specific Disclosures for Indian Users

16.1 Compliance with Indian Laws

This Privacy Policy complies with:

16.2 Sensitive Personal Data

As per Indian IT Rules, sensitive personal data includes:

We collect only necessary sensitive data and process it securely through authorized third parties (Cashfree Payment Gateway).

16.3 Data Localization

Payment data is stored in accordance with RBI guidelines on data localization and is processed by RBI-authorized payment aggregator (Cashfree Payments).

17. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

17.1 Right to Know

Request details about personal information collected, used, disclosed.

17.2 Right to Delete

Request deletion of your personal information (subject to exceptions).

17.3 Right to Opt-Out

We do not sell personal information. If we did, you could opt-out.

17.4 Non-Discrimination

We will not discriminate against you for exercising privacy rights.

17.5 Authorized Agent

You may designate an authorized agent to make requests on your behalf.

To exercise CCPA rights: Email [email protected] with verification of identity.

18. Contact Information

18.1 Privacy Questions

For questions about this Privacy Policy or our data practices:

Email: [email protected]
Phone: +91 83208 90598
Address: Office No 328, 29, 30, 3rd Floor, Dariyalal Square, Above HDFC Bank, Morbi-Rajkot Highway, At-Sakt Sanala, MORBI, Gujarat, INDIA

Response Time:

18.2 Data Protection Officer

For serious privacy concerns or data breach reports: Contact our Grievance Officer (details in Section 13)

19. Definitions

Personal Information: Information that identifies you as an individual
Processing: Any operation performed on data (collection, storage, use, disclosure)
Third Party: Entities other than you and Ketan BizLife
Services: Website, courses, webinars, coaching programs, and related offerings
You/User: Person accessing our website or using our services

20. Severability

If any provision of this Privacy Policy is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

21. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Morbi, Gujarat, India.

Effective Date: January 1, 2025
Last Reviewed: January 1, 2025
Next Review: June 1, 2025

Your privacy is important to us. If you have any questions or concerns about how we handle your personal information, please don’t hesitate to contact us at [email protected]